Exchanges & Returns

EXCHANGE AND RETURNS POLICY
If a purchase does not meet your needs, we will exchange or issue an in-store credit within 10 days from date of purchase.

Return or Exchange Procedures:

BY COURIER:

Return only

Please email Knighton@Knighton.ca to initiate the return of your merchandise along with a picture of the products.

Once we have received your product, we are going to process your return, and you will receive a confirmation by email. 

Please make sure that all conditions below are fulfilled before sending us your return:

(In the case that your return is not in accordance with conditions, approval for the return will not be authorized).

Conditions:

– Return or Exchange must be made within 10 days from the order date as indicated on the original receipt or packing slip.

– Merchandise must be in its original packaging, unwashed, unworn, unaltered, and with price tickets attached, accompanied by the original receipt.

– Shipping charges are non-refundable.

– Items marked as “Final Sale” will not be accepted for return or exchange.

– All undergarments, swimwear, socks, or hats are “final sale”. For any other product “Final Sale“ is written in the product or category description if it’s the case)