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Exchanges & Returns


Thank you for shopping at If an online purchase does not meet your needs, we will gladly refund or exchange the item.

Return or Exchange Procedures:


Return only

Please email to initiate the return of your merchandise along with a picture of the products.

Once we have received your product, we are going to process your return, and you will receive a confirmation by email. The refund is applied to the same payment method used in your order.

Please make sure that all conditions below are fulfilled before sending us your return:

(In the case that your return is not in accordance with conditions, approval for the return will not be authorized).


– Return or Exchange must be made within 14 days from the order date as indicated on the original receipt or packing slip.

– Merchandise must be in its original packaging, unwashed, unworn, unaltered, and with price tickets attached, accompanied by the original receipt.

– Shipping charges are non-refundable.

– Refunds will be credited in the manner in which payment was made.

– Items marked as “Final Sale” will not be accepted for return or exchange.

– All undergarments, swimwear, socks, or hats are “final sale”. For any other product “Final Sale“ is written in the product or category description if it’s the case)

– Promotions related to item quantities or combos will be discounted off the refund amount in case of articles included in. (Example: Return of one item bought on the promotion “Buy one get one 50% off”)


  • Monday - Friday:  9:30am - 6pm
  • Saturday:  9:30am - 5:00pm
  • Sunday & Holidays: Closed